Cookies Policy
About This Policy
This policy describes how Authentick Pte. Ltd.
(”Jovo”, “we”
or “us”)
uses cookies, and other tracking technologies when you visit www.jovo.io and its subdomains (the “Website”).
We respect your privacy and we are committed to ensuring that you are adequately informed on how you can manage your cookies.Amendments to this Privacy Policy
Cookies are small data files. When you visit a website, the website sends the cookie to your computer. Your computer stores it in a file located inside your web browser. Cookies do not transfer viruses or malware to your computer, because the data in a cookie does not change when it travels back and forth, it has no way to affect how your computer runs. Instead, they act more like logs (i.e. they record user activity and remember stateful information), and get updated every time you visit a website. We may obtain information about you by accessing cookies sent by our website. Different types of cookies keep track of different activities. For example, session cookies are used only when a person is actively navigating a website. Once you leave the website, the session cookie disappears. For a more detailed list of cookies we use, please see the relevant section below.
How we use Cookies?
We use cookies and other similar technologies to collect personal data for the purposes of:Information collected by these cookies is used only to improve your use of the Website. These cookies are sometimes placed by third party providers of web traffic and analysis services.
3.1.
analysing trends and the Website's performance;
3.2.
administering our Websites;
3.3.
to count users who have visited our Website and collect other types of information including insights about visitors’ browsing habits on the Website;
3.4.
gathering demographic information about our user base as a whole;
3.5.
to learn what parts of the Website are most popular and what kind of features and functionalities our visitors like to see;
3.6.
to help us understand the type of marketing content that is most likely to appeal to our visitors;
3.7.
to store your login sessions so that you need not provide login details on each new page; and
3.8.
and to help us with the selection of future product and service lines, Website design and to remember your preferences.
How We Collect Personal Data
A list of the cookies and similar technologies used in the Website are as follows:
We may also have third party service providers help us track and analyze usage and volume statistical information from individuals who use the Service.
Third party service providers that currently place performance cookies include:
We use Google Analytics to help analyze your use of the Service in order to improve our existing products with new features and to develop new products and to create new models and algorithms through machine learning.
For information on how to opt-out of tracking technologies from Google Analytics, click here
We use Facebook Pixel to track visitors as they interact with our business both on Facebook and Instagram.For example, if you visited our Websites through a Facebook advertisement, Facebook pixel may be triggered and may deliver personalised ads regarding our Websites and services to you via their platforms.
For information on how to manage your Facebook ad settings, click here.
We allow third parties identified above to drop cookies or similar technologies, we have no control over those technologies or the data generated. Please refer to the third party's privacy policy for information on what information they collect and how they use it.
Cookie Type
Strictly necessaryDescription
Such cookies are essential for the running of our website. Without these cookies our website would not function properly.Management Settings
Required cookies are necessary to operate the Service, so you cannot opt out of them.Cookie Type
FunctionalDescription
Functional cookies allow us to remember information you have entered or preferences you select. These cookies allow you to optimize your use of the Service.Management Settings
You can use your browser settings to opt out of functionality cookies. Kindly note that opting out may affect the functionality of the Service for you.Cookie Type
PerformanceDescription
These cookies collect data about how end-users use the Services. These cookies do not collect information that individually identifies end-users. The data these cookies collect is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address), and it is only used for statistical purposes to improve the Service.We may also have third party service providers help us track and analyze usage and volume statistical information from individuals who use the Service.
Third party service providers that currently place performance cookies include:
Management Settings
You can use your browser settings to opt out of performance cookies.Google Analytics
We use Google Analytics to help analyze your use of the Service in order to improve our existing products with new features and to develop new products and to create new models and algorithms through machine learning.
For information on how to opt-out of tracking technologies from Google Analytics, click here
Facebook Pixel
We use Facebook Pixel to track visitors as they interact with our business both on Facebook and Instagram.For example, if you visited our Websites through a Facebook advertisement, Facebook pixel may be triggered and may deliver personalised ads regarding our Websites and services to you via their platforms.
For information on how to manage your Facebook ad settings, click here.
We allow third parties identified above to drop cookies or similar technologies, we have no control over those technologies or the data generated. Please refer to the third party's privacy policy for information on what information they collect and how they use it.
Refusing or deleting Cookies.
Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our Websites, including certain personalised features, if you delete or refuse cookies.
Mobile Opt-out
If you access our Websites through mobile devices, you can enable a "do not track" feature so as to control interest-based advertising on an iOS or Android mobile device in the privacy section of your Settings on iOS or via advertising preferences on Android devices (e.g. in Google Settings). This will not prevent the display of advertisements but will mean that they will no longer be personalised to your interests.
If you are a resident in the EU or United States.
For more information on managing cookies, please visit:
• EU residents: www.youronlinechoices.eu and www.aboutcookies.org; or
• US residents: www.aboutads.info and www.networkadvertising.org
Changes to our uses of Cookies.
If we change anything important about this Cookie Policy, we will notify you through a pop-up on the Website for a reasonable length of time prior to and following the change.
Contact Us.
If you have any feedback or issues in relation to your personal data, or about this Cookie Policy, you may contact our Data Protection Officer at:
Email : legal@jovo.io
When you contact us, we may require that you submit certain forms or provide certain information, including verification of your identity, before we are able to respond.
Email : legal@jovo.io
When you contact us, we may require that you submit certain forms or provide certain information, including verification of your identity, before we are able to respond.